Chat Timeout Errors
April 9, 2025 at 10:15 AM UTC
Updates
Resolved
Glean has been working with Azure OpenAI to resolve the performance issue in the EAST US region. After getting confirmation of the fix from Microsoft, we have verified that the prior errors have now cleared across the affected customers.
April 9, 2025 at 05:29 PM UTC
Identified
Azure OpenAI Service is facing degraded performance in the EAST US region.
If you login to the azure portal and navigate to service health you should see information from Azure team & they are looking into this.
April 9, 2025 at 10:15 AM UTC