The incident has been resolved.

Impact window: From Apr 13 09:48:48 AM PDT to Apr 14 10:11:43 AM PDT, some users experienced elevated chat errors due to an upstream OpenAI API auth issue.

Remediation: We escalated to OpenAI and OpenAI has resolved the issue upstream. We have monitoring in place that confirms the errors have now been resolved.

We apologize for the disruption and appreciate your patience while we addressed this issue.

OpenAI auth errors have resolved

OpenAI reports issue has been mitigated and are monitoring the recovery.

No change in partial impact from OpenAI's ongoing authentication errors: https://status.openai.com/incidents/qyc50x3t

No change in partial impact from OpenAI's ongoing authentication errors (https://status.openai.com/incidents/qyc50x3t).

We continue to be partially impacted by OpenAI's ongoing authentication errors (https://status.openai.com/incidents/qyc50x3t).