Glean | Status

Glean | Status

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May 23, 2025 4:33 PM UTC

Customers using Glean LLM key are facing partial outage beginning 2025 May 23 6:00 UTC. Error rate: 0.5% of Users

Updates

  • May 23, 2025 11:10 PM UTC

    All regions have recovered

    Resolved
  • May 23, 2025 9:03 PM UTC (2 hours and 7 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • May 23, 2025 9:02 PM UTC (1 minute earlier)

    We have started to see recovery, most US regions have recovered. Still waiting on updates from Azure for remaining regions.

    Identified
  • May 23, 2025 8:16 PM UTC (45 minutes earlier)

    Azure team has identified the issue. They are working on a fix.

    Identified
  • May 23, 2025 4:34 PM UTC (3 hours and 41 minutes earlier)

    We are continuing to work on a fix for this issue.

    Identified
  • May 23, 2025 4:33 PM UTC (58 seconds earlier)

    We are actively working with Azure Support to fix the issue

    Identified