Glean | Status

Glean | Status

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May 16, 2025 7:51 AM UTC

Degraded Performance | File upload & Web search functionalities

Updates

  • May 16, 2025 10:43 AM UTC

    Google Infrastructure team was executing a routine maintenance action to shut down an unused Virtual Private Cloud (VPC) controller in a single Google Cloud zone. Unfortunately, a bug in the automation caused the component to be shut down in all zones where it was still in use which affected Glean's functionality. Google product teams have restored the services now - please refer Google status page https://status.cloud.google.com/incidents/xVSEV3kVaJBmS7SZbnre for more details.

    Resolved
  • May 16, 2025 7:51 AM UTC (2 hours and 52 minutes earlier)

    We are currently experiencing a service degradation affecting both file upload and web search functionalities.
    Our engineering team is actively investigating the issue and working to resolve it as quickly as possible.
    We will provide updates as soon as more information becomes available. Thank you for your patience and understanding while we work to restore full service

    Investigating