All affected customers have been successfully migrated to an alternate provider. Claude Opus requests have stabilized as of 10:00 AM PST. We are continuing to monitor performance closely to ensure ongoing stability.
Resolved after 8h 34m
Services have recovered, and we are continuing to monitor system stability.
Resolved after 1h 12m
We have rolled out the fix to address the failing chat/assistant errors . Chat/Assistant use cases that were failing should now be working and back to normal.
Resolved after 1h 11m
The incident has been resolved.
Impact window: From 2:30 pm IST - 4:36 PM IST, some users experienced failed assistant errors.
Remediation: Errors from Azure OpenAI have subsided, and the system is operating normally.
We apologize for the disruption and appreciate your patience while we addressed this issue.
Resolved after 2h 21m
OpenAI has increased our capacity. We longer see errors related to this. Please contact our support team if you face any issues
Resolved after 1h 25m