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Incident history

August

No incidents reported

July
Chat/Assistant errors due to AzureOpenAI outage
Resolved

Between 09:08 UTC on 16 Jul 2026 and 11:43 UTC on 16 Jul 2026, Azure experienced a platform issue affecting the Azure OpenAI Service service in the East US 2 region. During this incident, some customers experienced service interruptions with resources hosted in the region.

July 16 at 09:35 AM UTC

Resolved after 0m

We are investigating an issue impacting Chat/Assistant
Resolved

We are currently seeing elevated chat errors affecting our customers hosted on AWS due to availability issues with Amazon Bedrock. The impact is primarily affecting requests using Claude Opus 4.6 and Claude Sonnet 5.

Our team is actively monitoring the situation.

July 15 at 07:05 AM UTC

Resolved after 0m

Extension actions failing during auth and execution in Chat and Agents
Resolved

A fix for the issue affecting extension actions has been deployed and is now resolved for nearly all customers.

We're reaching out directly to the small number of remaining customers who need to complete a few steps on their end.

If you had already authenticated to some of the Extension tools between 9th July 2026 and 13th July 2026 PST, then you will be requested to authenticate to those tools again.

July 10 at 05:16 PM UTC

Resolved after 17m

Glean Assitant Errors
Resolved

The incident has been resolved.
We apologize for the disruption and appreciate your patience while we addressed this issue.

July 10 at 03:31 AM UTC

Resolved after 2h 24m

Client Token management API is failing
Resolved

The incident has been resolved.
We apologize for the disruption and appreciate your patience while we addressed this issue.

July 3 at 09:26 AM UTC

Resolved after 5h 35m

June

No incidents reported