Degraded Performance | File upload & Web search functionalities

Incident Report for Glean

Resolved

Google Infrastructure team was executing a routine maintenance action to shut down an unused Virtual Private Cloud (VPC) controller in a single Google Cloud zone. Unfortunately, a bug in the automation caused the component to be shut down in all zones where it was still in use which affected Glean's functionality. Google product teams have restored the services now - please refer Google status page for more details.
Posted May 16, 2025 - 10:43 UTC

Investigating

We are currently experiencing a service degradation affecting both file upload and web search functionalities.
Our engineering team is actively investigating the issue and working to resolve it as quickly as possible.
We will provide updates as soon as more information becomes available. Thank you for your patience and understanding while we work to restore full service
Posted May 16, 2025 - 07:51 UTC
This incident affected: Assistant.