Facing timeouts from OpenAI
January 27, 2026 at 07:13 PM UTC
Resolved after 2h 15m
Updates
Resolved
We are not observing any more errors
January 27, 2026 at 09:29 PM UTC
Monitoring
error rate seems to be around 3-4%, and is subsiding slowly. We will keep an eye on it.
January 27, 2026 at 07:53 PM UTC
Investigating
We are seeing timeouts from OpenAI API, customers using OpenAI models are facing Chat errors
January 27, 2026 at 07:13 PM UTC